Shipping policy

Last Updated: 14 June 2026

Processing Time

Many of our products are made to order, which helps reduce overproduction and waste. Other items are ready to ship. Thank you for choosing more sustainable shopping!

Orders are typically processed within 3–5 business days before shipment. Processing times may be extended during busy periods, public holidays or promotional events.


Shipping Methods & Costs

We offer two domestic shipping options:

  • Standard Shipping: 3–7 business days*
  • Express Shipping: 1–3 business days*

*Please note: These are estimated delivery timeframes only. For the most accurate updates, please refer to your tracking information.

Shipping costs and any applicable shipping promotions are calculated and displayed at checkout based on your location and selected delivery method.


International Shipping

We offer international shipping to selected countries. International delivery costs and transit times vary depending on your location and the shipping method selected at checkout.

International shipping details:

  • Costs: Calculated at checkout based on the delivery destination and selected shipping service.

  • Delivery times: Typically 7–21+ business days, depending on destination and customs clearance.

  • Customs & duties: International orders may be subject to import duties, taxes or customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

  • Tracking: Tracking information will be provided when available so you can monitor your parcel's progress.

Please note that international delivery times may be affected by customs clearance and local postal services.

If you have any questions about shipping, please contact us at admin@pawprintcreations.com.au.